Google reviews, answered
A bad review sits on your listing for weeks while you’re out on jobs. Reviewer Wizard watches for it, writes the reply, and waits for your say-so before a single word goes public.
Dana R.
★☆☆☆☆12 days ago
“Called three times about a leak under the sink and nobody ever called me back. Ended up paying someone else double on a Saturday.”
Drafted reply
Dana, three missed calls is three too many, and I’m sorry. That is not how we run. Our line now rolls to a real person after two rings. I’d like to cover the difference on that Saturday call — I’ll reach out directly.
An unanswered complaint is the last thing your next customer reads before they decide.
Replying doesn’t erase the review. It reframes it — for every person who scrolls past afterwards. The work isn’t hard. It just never gets done, because it lands on the person who is already busiest.
One sign-in with Google. We read the reviews on the business you already own — nothing else, and nothing on anyone else’s listing.
New review lands, a reply is written for it in your voice. Angry one-stars first, because those are the ones costing you customers today.
Skim the queue, approve or edit. Approved replies post to Google. For the unhappy ones, we help you reach the customer privately before they’re gone for good.
Nothing posts without your approval.
Not the first reply, not the hundredth. Every draft waits in a queue until you approve it. It’s your name on the listing, so it stays your call — there is no setting that turns that off.